1. Detailed description of goods and/or services
    Mullineux & Leeu Family Wines is a business in the wine industry that produces and sells wine.
  2. Delivery policy
    Subject to stock availability and receipt of payment, requests will be processed within 2 days and
    delivery should be within a week of the order being placed.
  3. Export restriction
    The offering on this website is available to South African clients only.
  4. The Customer
    i. The customer agrees that neither Mullineux & Leeu Family Wines nor any of its employees
    will be liable for any negligent or innocent misrepresentations made to the Customer.
    ii. It is the sole responsibility of the Customer to determine that the goods or services ordered
    are suitable for the purpose of intended use.
    iii. The Customer hereby confirms that the goods or services on any Tax Invoice issued duly
    represents the goods or services ordered by the Customer at the prices agreed to by the
    Customer and, where delivery / performance has already taken place, that the goods or
    services were inspected and that the Customer is satisfied that these conform in all respects
    to the quality and quantity ordered and are free from any defects.
    iv. Any delivery note or invoice (copy or original) signed by the Customer or third party engaged
    to transport the goods and held by Mullineux & Leeu Family Wines shall be prima facie proof
    that delivery was made to the Customer.
    v. If Mullineux & Leeu Family Wines agrees to engage a third party to transport the goods,
    Mullineux & Leeu Family Wines is hereby authorised to engage a third party on the
    Customer’s behalf and on the terms deemed fit by Mullineux & Leeu Family Wines.
    vi. The Customer indemnifies Mullineux & Leeu Family Wines against any claims against
    Mullineux & Leeu Family Wines that may arise from such agreement in clause (v.).
  5. Return and Refunds policy
    The provision of goods and services by Mullineux & Leeu Family Wines is subject to availability. In
    cases of unavailability, Mullineux & Leeu Family Wines will replace with a suitable alternative by
    agreement with the client or refund the client in full within 30 days. Cancellation of orders by the
    client will attract a 0% administration fee. Faulty wines will be refunded/replaced/credit placed on
    client’s account via a gift card. The Customer agrees that no goods may be returned to Mullineux &
    Leeu Family Wines for a credit / replacement after a period exceeding 30 days from date of delivery.
  6. Customer Privacy policy
    Mullineux & Leeu Family Wines shall take all reasonable steps to protect the personal information of
    users. For the purpose of this clause, “personal information” shall be defined as detailed in the
    Promotion of Access to Information Act 2 of 2000 (PAIA). The PAIA may be downloaded from: .
  7. Payment options accepted
    Payment may be made via Visa and MasterCard.
  8. Card acquiring and security
    Card transactions will be acquired for Mullineux & Leeu Family Wines via PayGate (Pty) Ltd who are
    the approved payment gateway for all South African Acquiring Banks. PayGate uses the strictest
    form of encryption, namely Secure Socket Layer 3 (SSL3) and no Card details are stored on the
    website. Users may go to to view their security certificate and security policy.
  9. Customer details separate from card details
    Customer details will be stored by Mullineux & Leeu Family Wines separately from card details which
    are entered by the client on PayGate’s secure site. For more detail on PayGate refer to
  10. Merchant Outlet country and transaction currency
    The merchant outlet country at the time of presenting payment options to the cardholder is South
    Africa. Transaction currency is South African Rand (ZAR).
  11. Responsibility
    Mullineux & Leeu Family Wines takes responsibility for all aspects relating to the transaction,
    including sale of goods and services sold on this website, customer service and support, dispute
    resolution and delivery of goods.
  12. Country of domicile
    This website is governed by the laws of South Africa and Mullineux & Leeu Family Wines chooses as
    its domicilium citandi et executandi for all purposes under this agreement, whether in respect of
    court process, notice, or other documents or communication of whatsoever nature.
  13. Variation
    Mullineux & Leeu Family Wines may, in its sole discretion, change this agreement or any part thereof
    at any time without notice.
  14. Company information
    This website is run by Mullineux & Leeu Family Wines (Pty) Ltd based in South Africa trading as
    Mullineux & Leeu Family Wines and with registration number 2007/002807/07.
  15. Mullineux & Leeu Family Wines contact details